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FAQ

We hope you find the answers to some of these Frequently Asked Questions helpful. We love hearing from our customers, so if you need further clarification about these topics or have an entirely different question, please send all inquiries via email to [email protected], or write to us at 585 Hinano Street, Hilo, HI 96720.
What are your shipping rates?
Am I able to track my package online?
Will I receive a confirmation once my order is shipped?
Do you have any other locations?
How long will it take to get my package?
Am I able to ship to an APO/FPO address?
What is UPS My Choice?
Do you ship internationally? How much is the delivery cost?
Are we able to ship to our hotel during our stay?
How long will your products last?
How should I store my products?
What kind of sweetener do you use in your sugar-free items?