Employment

Join the Big Island Candies team in crafting Hawaii’s finest gourmet cookies, chocolates and confections.

The Aloha spirit shines and thrives at Big Island Candies. Ideal candidates require a consistently upbeat, genuinely friendly nature “to help from the heart,” as well as a passion for making someone feel at home.

 

 

Bilingual Customer Service

Location:

Ala Moana Store (Honolulu, Hawaii)

Position open for a Bilingual Customer Service Team Member, requirements include fluency in Japanese to assist our Retail team, as well as ability to serve as an exceptional Brand Ambassador to all of our visitors—local, mainland and international alike.

Additional requirements include:

  • Extraordinary customer service skills, whereby you could be greeting guests with a smile; assisting others in the aisles; perhaps serving tasty treats with a side of pleasant conversation; ringing up purchases at the register, never forgetting that heartfelt “Mahalo”;
  • Lend a hand to other store-related activities as needed.

Ala Moana Store hours are: Sunday, 10:00 a.m. – 7:00 p.m.; Monday – Saturday, 9:30 a.m. – 9:00 p.m., subject to extended hours during the holidays and peak periods.

Other job duties and requirements will be addressed with qualified applicants who are selected for interviews.

Include your daily (Sunday through Saturday) shift-availability information on your résumé.

Submit your résumé – Ala Moana (Bilingual Customer Service)

 

Plant Operations Manager 

Location:  

Hilo, Hawaii (on The Big Island)

Big Island Candies is seeking a Plant Operations Manager to lead, direct and oversee all manufacturing operations within the Factory. The Plant Operations Manager guides multiple supporting managers in the areas of manufacturing, quality, sanitation, and scheduling, to ensure the timely, efficient, safe and cost-effective manufacturing of high-quality products in accordance with Big Island Candies’ guidelines, policies and procedures.

Qualifications and attributes include:

  • A minimum of 5 years Plant Management experience in manufacturing in the Food Industry or related capacity;
  • Production and Processing proficiency: Knowledge of raw materials, production equipment, process-quality control, and other techniques for maximizing the effective manufacture and distribution of goods;
  • Knowledge of Lean Manufacturing Principles: Exposure to, or participation in, a Lean Six Sigma Program is a plus;
  • Administration and management experience: Well-versed in business and management principles involved in planning, resource allocation, employee relations, leadership techniques, in the coordination of people and resources;
  • Knowledge of mechanical equipment: Thorough understanding of machines and tools, including their designs, uses, as well as their maintenance and repair;
  • Excellent at interpersonal relations: Strong verbal and written communication skills are required;
  • Have excellent organizational skills: Be able to prioritize multiple projects; strong attention to detail, accuracy, and meeting deadlines;
  • Have the ability to practice a high level of confidentiality;
  • Proficient in using the Internet; email; Microsoft Word, Excel and Outlook.

Physical requirements include:

  • Frequent standing and walking;
  • Ability to lift up to 50 lbs. (cases of cookies, candies and/or packaging);
  • Use of a hand truck and pallet jack;
  • Capable of attaining a forklift certification, if one has not already been achieved.

Will be required to work various shifts during normal, extended and seasonal operations. This may include evenings, weekends, holidays and split-shifts. Days off may vary. 

Other job duties and requirements will be addressed with qualified applicants who are selected for interviews. 

Submit your résumé – Hilo (Plant Operations Manager)

 

Celebrations Assistant Manager

Location: 

Hilo, Hawaii (on The Big Island)

Big Island Candies is seeking an incredibly detailed Assistant Manager for Celebrations who will uphold the brand’s reputation for producing high-quality products and delivering high-level customer service. Requirements include: Assisting the team in creating elegant specialty gift items; possessing a creative mindset, a sophisticated sense of style, and a meticulous eye for ensuring finished products meet or exceed brand expectations. In addition, provide assistance to the Celebrations Manager with special projects, day-to-day operations and seasonal planning, with a sharp focus on inventory management.

Additional qualifications and attributes include:

  • Exceptional organizational skills, for example in order to meet deadlines, including ones for special projects with quick turnaround times;
  • Excellent communication skills, especially when assisting with training, motivating and managing staff to help maintain a cohesive, efficient team;
  • Possess a general knowledge of various employment laws and practices, as well as employee relations;
  • Strong ability to nurture relationships with existing vendors/suppliers, while being proactive in the search for new relationship opportunities;
  • Display solid negotiating skills with vendors, in order to obtain the best prices and cost-effective shipping methods;
  • Consistent interest in researching and identifying new industry trends;
  • Knowledge of basic math;
  • Proficient in using the Internet; email; Microsoft Word, Excel and Outlook.

Physical requirements include:

  • Frequent standing and walking;
  • Bending, lifting and stretching, during the creation and assembly of specialty items and baskets;
  • Ability to lift up to 50 lbs.;
  • Ability to climb a stockroom ladder.

Hours are Monday – Friday, 8:00 a.m. – 4:30 p.m., subject to operational changes. Weekends/nights/overtime, subject to peak/seasonal periods and operational needs.

Other job duties and requirements will be addressed with qualified applicants who are selected for interviews.

Submit your résumé – Hilo (Celebrations Assistant Manager)

 
 
 
Big Island Candies is an Equal Opportunity Employer.
Continuous recruitment until position is filled.
Serious inquiries only.