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Employment

Join the Big Island Candies team in crafting Hawaii’s finest gourmet cookies, chocolates and confections.

The Aloha spirit shines and thrives at Big Island Candies. Ideal candidates require a consistently upbeat, genuinely friendly nature “to help from the heart,” as well as a passion for making someone feel at home.

 

Customer Service Positions - Seasonal

Location:

Ala Moana Store (Honolulu, Oahu)

Three seasonal Customer Service Positions are now open:

Bilingual Customer Service Team Member: Requirements include:

  • Fluency in Japanese to assist our Retail team, as well as ability to serve as an exceptional Brand Ambassador to all of our visitors—local, mainland and international alike.

Cashier CSR: Requirements include:

  • Processing customer transactions at the register, ensuring this final stage of the store experience is accurate, efficient, informative and engaging; convey friendly gratitude to all of our guests for taking the time to visit with us; create a memorable sense of warmth and sincerity to help inspire return customer visits.

Stock Clerk CSR: Requirements include:

  • Loading, transporting and unloading boxes from warehouse to stock room to store shelves (must have ability to lift and move up to 55 lbs.).

Additional requirements for all three positions:

  • Outstanding customer service skills, whereby you could be greeting guests with a smile and an authentic “Aloha”; assisting shoppers, for example answering questions about our products and services, or directing customers to other desired areas of the store; perhaps providing a sample of a delicious treat, with a side of pleasant conversation, never forgetting that heartfelt “Mahalo”;
  • Positive, personable disposition with a natural know-how to upsell and boost sales by interacting with customers; providing informative recommendations;
  • Help to ensure our products and other items on shelves and displays remain superbly presented;
  • Lend a hand to other store-related activities as needed, so an adaptable/flexible nature is essential; display an enthusiastic openness to switch from one task to another, if necessary, in order to provide prompt, effective customer assistance.

Ala Moana Store hours are: Sunday, 10:00 a.m. – 7:00 p.m.; Monday – Saturday, 9:30 a.m. – 9:00 p.m., subject to extended hours during the holidays and peak periods.

Other job duties and requirements will be addressed with qualified applicants who are selected for interviews.

Include your daily (Sunday through Saturday) shift-availability information on your résumé.

Submit your résumé – Ala Moana (Bilingual CSR)

Submit your résumé – Ala Moana (Cashier CSR)

Submit your résumé – Ala Moana (Stock Clerk CSR)

 
 

Seasonal Factory Workers

Location: 

Hilo, Hawaii (on The Big Island)

The holidays will soon be here, and we’re already getting excited about the season! Are you?

If you’re looking to earn extra cash for the holidays, and to qualify for product discounts, join the Big Island Candies team, and help craft Hawaii’s finest cookies and chocolates. 

The following shift options are available:

  • Full Time – Night Shift (a “help-wanted” priority)
  • Part Time – Night Shift
  • Full Time – Day Shift

Apply in person at:

Workforce Development Division

1990 Kinoole Street, Suite 102

Hilo, HI 96720

Or you may: Submit your résumé – Hilo (Seasonal Factory Worker)

Please, NO phone calls. Other job duties and requirements will be addressed with qualified applicants who are selected for interviews.

 
 
 
Big Island Candies is an Equal Opportunity Employer.
Continuous recruitment until position is filled.
Serious inquiries only.