Call us

Billing Terms and Conditions / Copyright and Trademark Notice

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Big Island Candies., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Order Acceptance Policy

Big Island Candies reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Shipment of Products

Orders usually ship within three (3) business days from the time of receipt. (Note: Delays may occur during busy holiday seasons.) We will only ship your order via UPS to ensure Next Day (Hawaii) and 2nd Day (Continental U.S.) delivery to your destination, and we will only ship products Monday through Wednesday (Continental U.S.) and Monday through Thursday (Hawaii).

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Big Island Candies holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors (For Example: Incorrect Pricing Information)

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Big Island Candies shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Big Island Candies shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Big Island Candies will issue a refund to your card in the amount of the incorrect price.

Other Conditions

Big Island Candies reserves the right to make changes to this site and to these conditions at any time.